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Frequently Asked Questions

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1. Who should attend the PRI Digital Conference? 

The PRI Digital Conference is open to anyone with an interest in responsible investment. The majority of our attendees are asset owners and investment managers.

2. Is there a cost to attend the PRI Digital Conference?

Attendance is complimentary.

3. How do I register for the PRI Digital Conference?

If you are yet to register for this event, please click the “Register” button shown in the top right-hand corner or at the bottom of the page. You will need to log in if you already have an account or register as a new user, you will then be prompted to fill in your details and will receive a confirmation email once the form is completed.

4. What happens if I cannot attend anymore?

To help us keep track of attendee numbers pre-event, we would be grateful if you could notify us by email ([email protected]) should you not be able to attend anymore. Cancellations will not incur any fees.

5. What is the language of the PRI Digital Conference?

The event's language is English.

6. How can I add the event to my diary?

You will be able to add the event to your calendar by clicking on the links from the "Programme" pages.

7. Where can I see the event agenda?

The full agenda can be viewed on the “Agenda” page, under the “Programme” section. When logged in you can build a personal event schedule for each day by clicking on the star icon next to each session. 

8. How do I view the live web stream?

If you have already registered for this event, please log in and then click the “Watch live” tab in the navigation bar. The stream will start 30 minutes before the first session. If you are experiencing difficulties accessing the live stream, please view the technical support guide or contact the support team at [email protected].

9. Which sessions can I view and what happens if I miss one?

You can log in to any live session over the four days and access recorded sessions post-event.

10. How do I get involved in the "Meet your peers" (under "Join the discussion") networking page?

Make sure to opt in by ticking the relevant box during registration to appear on the “Meet your peers” page. You can also add a mini biography and photo during registration. Click here to access the Meet your peers page. Once on the page you can use the chat bubble on people’s profile images to initiate instant chats if they’re online, or to send them an email if they’re not. If you’re looking for someone from a specific company, or with a particular job title, you can use the search bar to bring up attendees that match your criteria.

11. Are there speaking opportunities available at the PRI Digital Conference?

The PRI Digital Conference programme is developed in conjunction with the PRI’s own subject matter specialists, and speakers are invited at the PRI’s discretion. If you feel that you could make a valuable contribution to the conference as a speaker, please complete our speaker application form. All applications will be given serious consideration and will receive a response; however, please note that submission of an application does not provide any guarantee of a speaking slot.

12. What if I have forgotten my password, cannot find it, or would like to update it?

If you are unable to locate your password, please go to the login page and then click "Forgotten password" in the existing users box. You will receive an email with a link to reset your password.

13. What do I do if I am having technical issues?

If you are experiencing difficulties accessing the live stream, please contact the support team at [email protected].

14. What web browser should I use?

For the optimum viewing experience, we recommend using Google Chrome as your web browser to access the event platform and the live stream. If you need to install Chrome on your company machine, please contact your company's IT Support. If you can’t install Chrome, we recommend you have the latest version of the browser you’re currently using.

15. What should I do if the page is not responding when I try to log in?

If you are currently using Internet Explorer, please try to log in from Microsoft Edge or Google Chrome. If you continue to have problems logging in or are already using one of the suggested browsers, please email the support team at [email protected].

16. Do I need a WiFi connection?

In order to ensure the highest quality for the live stream, we recommend a strong and stable WiFi connection or an ethernet cable if available.

17. Can I attend the event on my phone?

For the optimum viewing experience, we recommend that you avoid viewing on a mobile device.

18. Do I need to allow microphone and camera access?

For the live streams, you will not need your camera or microphone set up. When entering a breakout, you may be put into smaller groups, so it is recommended to allow microphone and camera access.

19. What should I do if I don't have audio?

First, check that your computer has the sound on and the volume up by going to your computer's audio settings and pressing the test sounds, or navigating to another video on the web and making sure you can hear audio through your computer’s speakers or headphones. If you hear audio on other videos on the web and not on the live video stream, check that the volume in the player is turned up.

20. I don't have video, what should I do?

If you see a blank screen or a spinning wheel and this remains for longer than a few seconds, please refresh your page. We recommend viewing on an up-to-date version of Chrome. If you're still experiencing issues, please contact [email protected].

21. How can I ask a question during the Q&A?

You will see a chat box on the right-hand side of the live stream, please type your question here. This will be submitted to the speaker and will be visible to other delegates, you can also ‘up vote’ any questions from other delegates you are interested in.

22. What if I can't see the Q&A window?

The Q&A chat box window is to the right-hand side of the video player.

23. Who can I contact for assistance?

For any technical issues, please contact the support team at [email protected] who will be happy to assist with your query.
For any agenda- or speaker-related questions, please contact the PRI events team at [email protected].

24. PRI's T&Cs and Privacy policy

Please click on the following links to view the PRI’s Terms and Conditions and the PRI’s Privacy policy

25. Who should attend the PRI Academic Network Week?

The PRI Academic Network Week is open to anyone with an interest in academic research on responsible investment themes. The majority of our attendees are investors and academics (including professors and students).

26. Is there a cost to attending the PRI Academic Network Week?

Attendance is complimentary.

27. How do I register for this event?

Please click the “Register” button shown in the top right-hand corner or at the bottom of the page. You will need to log in if you already have an account or register as a new user, during registration you will be asked if you would like to attend the PRI Academic Network Week, please select “Yes".

28. How can I access the PRI Academic Network Week?

The event will be hosted on Zoom. For the best attendee experience, we recommend downloading the Zoom app. We will provide your joining details prior to the event.

29. Can I access the PRI Academic Network Week sessions from my mobile device?

For the optimum viewing experience, we recommend that you access the event via a laptop or computer. If required, you can access the event via your mobile device.

30. Who can I contact for assistance?

If your enquiry is about an existing registration, please contact the support team at [email protected] who will be happy to assist with your query.

For all other enquiries regarding the PRI Academic Network Week, please contact the PRI events team at [email protected].

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